Warranty

SteriOpen has a lifetime warranty.

We pride ourselves in building rugged durable products that you can use for a lifetime. We’re in it for the long haul and so is our products.

Our Promise

Quality is the heart of who we are— it is the foundation we stand on and this foundation is comprised of three key areas: materials, performance and craftsmanship.

If our products doesn't perform for you, we'll repair it or replace it.

We stand behind our products. SteriOpen lifetime warranty covers defects in materials and workmanship for the practical lifetime of SteriOpen brand products. We will repair or replace at its discretion any manufacturing defect in these products free of charge. The SteriOpen Guarantee does not cover damage caused by normal wear and tear, accident, abuse, improper care, neglect or cleaning, non-standard usage or negligence.

The term “Lifetime” refers to the reasonable lifetime of the product. This does not mean your lifetime but rather the lifetime of the materials and components that go into the finished product. We do our best to select high quality materials and components that meet our quality standards, but even the best materials have a lifespan and will eventually degrade. We evaluate a product’s lifetime by its intended use and how much use it gets, and not by how old it is.

If for some reason you don’t love your authentic SteriOpen product, let us know and we’ll make it right. If our products don’t survive your typical wear and tear - we want to know about it and make it right. 

If you have any issues or questions contact us.